Lazada Review 2023: The Ultimate Shopping Destination

If you’re an avid online shopper, you’ve probably heard of Lazada. Founded in 2012, Lazada is a Southeast Asian e-commerce platform that allows users to buy and sell goods online. Over the years, Lazada has become one of the largest online shopping destinations in the region, offering a wide range of products, from electronics to fashion to household goods.

But with so many online shopping platforms available today, is Lazada still worth shopping on in 2023? In this Lazada review 2023, we’ll take a closer look at what the platform has to offer and whether it’s still a good choice for online shoppers.

Lazada Review: What is Lazada?

Before we dive into the Lazada review 2023, let’s first take a closer look at what Lazada is all about. As mentioned earlier, Lazada is an e-commerce platform that allows users to buy and sell goods online. The platform was founded in 2012 by Rocket Internet and has since been acquired by Chinese tech giant Alibaba.

Lazada operates in six Southeast Asian countries: Indonesia, Malaysia, the Philippines, Singapore, Thailand, and Vietnam. The platform offers a wide range of products, from electronics and gadgets to fashion and beauty products, as well as home appliances and groceries.

Lazada Review

Lazada Review: What to Expect

With Lazada Review 2023, we dive deeper into what makes Lazada stand out as an online shopping platform. Here are some of the features you can expect from Lazada in 2023.

1. Wide Range of Products

One of the main advantages of shopping on Lazada is the vast selection of products available. Lazada partners with various sellers to offer customers an extensive range of products, from clothing and accessories to gadgets and home appliances. This means that you can find almost anything you need on Lazada, all in one place.

2. Competitive Prices

Lazada is known for its competitive prices, which makes it a popular choice among budget-conscious shoppers. It often offers discounts and promotions, especially during major shopping events such as the Lazada 11.11 Sale and Lazada Birthday Sale. Customers can also use Lazada vouchers to save even more on their purchases.

3. Seamless Shopping Experience

Lazada aims to provide customers with a seamless shopping experience, from browsing products to making payments and receiving their orders. Its website and mobile app are user-friendly and easy to navigate, and its customer service team is responsive and helpful.

4. Secure Payment and Delivery

Lazada offers various payment options, including credit and debit cards, online banking, and cash on delivery (COD). It also partners with reliable courier services to ensure that orders are delivered promptly and securely.

5. LazMall

LazMall is Lazada’s online mall that features a curated selection of products from top brands and authorized sellers. LazMall promises customers that all products sold on its platform are 100% authentic, and it offers a 15-day hassle-free return policy for all purchases.

6. Lazada Wallet

Lazada Wallet is a digital wallet that allows customers to top up and pay for their purchases on Lazada. It also offers cashback and exclusive discounts to users, making it a convenient and cost-effective payment option.

Lazada Review

Lazada Review: What’s New?

In 2023, Lazada made some significant changes to its platform to improve the shopping experience for customers. Here are some of the updates:

1. LazMall

LazMall is Lazada’s premium shopping destination, which offers products from official brand stores. LazMall ensures that the products sold are authentic, and customers can shop with confidence.

2. Lazada Live

Lazada Live is Lazada’s live streaming feature, where sellers can showcase their products and interact with customers in real-time. This feature allows customers to see the products in action and ask questions before making a purchase.

3. Lazada Wallet

Lazada Wallet is a new feature that allows customers to store their money in their Lazada account. This feature makes it easier to make purchases and also allows customers to earn rewards and cashback.

4. Lazada Guaranteed Delivery

Lazada Guaranteed Delivery is a new feature that guarantees your purchase will be delivered on time or you’ll receive a refund. This feature gives customers peace of mind knowing that their purchases will arrive when they need them.

What Makes Lazada Stand Out?

So, what makes Lazada stand out from other online shopping platforms? Here are a few key features that make Lazada worth considering:

Wide Range of Products

Lazada offers a wide range of products, from electronics and gadgets to fashion and beauty products, as well as home appliances and groceries. This makes it a one-stop shop for all your online shopping needs.

Competitive Prices

Lazada is known for offering competitive prices, especially during sales events like 11.11 and 12.12. The platform also offers a Price Match Guarantee, which means that if you find a lower price for the same product on another platform, Lazada will match the price.


LazMall is Lazada’s flagship store, which features over 18,000 authentic brands and products. LazMall offers a 100% authenticity guarantee, which means that all products sold on the platform are genuine.

Easy Returns and Refunds

Lazada offers a hassle-free returns and refunds policy. If you’re not satisfied with your purchase, you can return it within 7 days for a full refund.

Lazada Review: Pros and Cons


  1. Wide range of products: Lazada offers a vast selection of products in various categories, making it a one-stop shop for online shoppers.
  2. Competitive prices: Lazada frequently offers discounts and deals, making its prices competitive compared to other e-commerce sites.
  3. Convenient shopping experience: Lazada’s user-friendly interface and mobile app make it easy to browse and purchase products.
  4. Secure payment options: Lazada offers various payment options, including credit/debit cards, bank transfers, and e-wallets, ensuring a safe and secure transaction process.
  5. Reliable delivery: Lazada works with reputable logistics providers to ensure timely and reliable delivery of products to customers.


  1. Inconsistent product quality: Since Lazada hosts various sellers, product quality can be inconsistent. It’s crucial to read product reviews and choose reputable sellers to avoid receiving low-quality products.
  2. Limited customer support: Lazada’s customer support can be slow and unresponsive at times, making it challenging to resolve issues with orders.
  3. Shipping fees: Some products on Lazada may have additional shipping fees, which can make them less affordable compared to other e-commerce sites.

Lazada Review

How to Shop on Lazada

Shopping on Lazada is easy and straightforward. Here’s how to get started.

1. Create an Account

To shop on Lazada, you need to create an account. You can do this by visiting Lazada’s website or downloading the Lazada app and following the registration process.

2. Browse Products

Once you have created an account, you can start browsing Lazada’s products. You can search for specific items or browse categories to find what you need.

3. Add to Cart

When you find a product you want to purchase, click on “Add to Cart.” You can continue shopping and add more items to your cart before checking out.

4. Check Out

To check out, click on your cart and review the items you have added. You can make changes to your order or apply any Lazada vouchers you may have. Then, select your preferred payment and delivery options and click “Place Order” to complete your purchase.

5. Track Your Order

After placing your order, you can track its status by logging into your Lazada account and clicking on “My Orders.” You will receive updates on your order status via email or SMS, including when it has been shipped and when it is expected to arrive.

Lazada Review

Lazada Review: (FAQs)

  1. Is Lazada a reliable online shopping platform?
  • Yes, Lazada is a reliable and trustworthy online shopping platform that has been operating since 2012.
  1. Does Lazada offer free shipping?
  • Lazada offers free shipping on select products and during certain promotions. However, shipping fees may apply to some items.
  1. How do I return a product on Lazada?
  • To return a product on Lazada, go to “My Orders” and select the item you want to return. Follow the instructions to initiate the return process.
  1. Can I track my Lazada order?
  • Yes, you can track your Lazada order on the website or app by entering your order number or tracking ID.
  1. What payment options does Lazada accept?
  • Lazada accepts various payment options, including credit and debit cards, online banking, and cash on delivery (COD).
  1. Does Lazada offer refunds?
  • Yes, Lazada offers refunds for products that are returned within the specified return period and meet the return criteria.

Lazada Review: Conclusion

In conclusion, Lazada is a leading online shopping platform that offers a wide range of products at competitive prices. With its user-friendly website and app, secure payment and delivery, and reliable customer service, Lazada is a popular choice for online shoppers in Southeast Asia. While it may have some drawbacks, such as high shipping fees and varying delivery times, the benefits of shopping on Lazada outweigh the cons. With Lazada Review 2023, we hope that we have provided you with valuable insights into this e-commerce giant and helped you make informed decisions on your future online shopping endeavors.